Information we collect
Depending on the form you use, we may collect your name, contact and business details, truck registration and vehicle details, fleet and operating information, booking date and appointment time, preferred territory, and information included in your notes.
How we use it
We use submitted information to manage workshop bookings, review membership and other enquiries, send transactional notifications, understand service requirements, and discuss a potential fleet or franchise relationship. A membership application is not active until separately approved.
Service providers
Booking and membership records are stored in a server-protected database, and transactional messages are delivered through a server-side email provider. The urgent assistance form opens WhatsApp with a pre-filled message, and the contact page embeds Google Maps. Those providers process information under their own privacy terms.
Private access links
Booking cancellation and membership-card links contain strong private access codes. Keep these links confidential. Only hashed versions of the codes are stored in the database, and private pages are excluded from search indexing.
Security and retention
Website forms use validation, anti-automation and rate-limit controls. Records are retained only as reasonably required to fulfil bookings, administer memberships, respond to enquiries, meet business obligations and resolve disputes, then deleted or de-identified when no longer required. Avoid including financial records, identity documents or other sensitive information in notes.
Your choices
You can call instead of using a website form. To ask about information previously submitted through this website, call +61 452 636 802.